100% Happiness Guaranteed + FREE SHIPPING
SHIPPING TO YOU
FREE SHIPPING on US standard orders!
|Free Shipping||3-5 business days||Free|
|Express||1-2 business days||$33|
- We do our best to process and ship orders within 1-2 business days.
- Need your piece for a hair trial? Don't stress, just give us a call at 866.716.9899 or email firstname.lastname@example.org and we'll help make sure your order arrives in time.
- Shipping dates are approximate and not guaranteed.
- Please do not count weekends and holidays.
- Orders placed on Friday afternoon or during the weekend will be shipped on the following Monday.
|Worldwide Standard||30 days||$16|
|Canada Standard||30 days||$12|
|AU/NZ Standard||30 days||$20|
|Worldwide Express||5-7 business days||$56|
|Canada Standard||5-7 business days||$52|
|AU/NZ Standard||5-7 business days||$60|
- Customers are responsible for all taxes, tariffs and all other costs associated with the delivery and receipt of their order in their country.
- Dates are approximate and additional delays in customs may occur.
- All items in an order must be shipped at the same time (regardless of stock status).
What if my package was undeliverable?
We use the shipping addresses provided us to send out packages to our brides. If an incorrect address is provided, the package is returned to sender or deemed undeliverable because of insufficient address information, additional shipping fees of $5 are required to reship your order. Please reach out to us for help.
100% HAPPINESS GUARANTEE
We know you won’t be anything less than perfect for your wedding. We get that you need to see your accessories in person, try them on, make sure they are “the one.” When it comes to weddings, the phrase “final sale” is everywhere, but we’re saying no way. That’s why we’re not happy unless you’re 100% happy, we guarantee it.
It’s that simple. If you’re not completely in love, you can make a return for a full product refund. Check out how to make a return below.
As hair trials, dress fittings and weddings are postponed and rescheduled, we are offering free return shipping in the US + extended return windows (beyond our typical 30 days) for all of our customers.
For domestic returns, you can print out a free return shipping label at your convenience here.
If you think you may need a little more time to make a decision, please email us at email@example.com and we’re happy to take care of you and extend our returns window.
International customers can mail back returns to:
10 Federal Street
Salem, MA 01970
Refunds are issued 5-7 business days after your return has been delivered to our office.
Do I have to pay sales tax?
If you are shipping to an address in Massachusetts, a 6.25% sales tax will be applied to your order.