My Cart

Close

Shipping & Returns

Shipping, Delivery & Costs

We ship everywhere, fast.

We want our brides to receive their accessories as quickly as possible. We do our best to process and ship orders within 1 business day. All orders are shipped via USPS.

In a time crunch for your wedding? Or need your accessory by a certain date? We’re here to help! Please call us 866.716.9899 or email help@usabride.com.

 

When will I receive my order? (Domestic)

Method Delivery Time  Price
Free Shipping 3-5 business days Free (orders over $75)
Standard 3-5 business days $5
Express 1-2 business days $33
  • Shipping dates are approximate and not guaranteed.
  • Please do not count weekends and holidays.
  • Orders placed on Friday afternoon or during the weekend will be shipped on the following Monday.

 

What are your international shipping options?

We offer fast, safe and reliable international shipping through DHL. You can calculate your estimated arrival time based off of the options and locations listed below. Dates are approximate and not guaranteed. Additional delays in customs may occur. These delays are out of our control and may push delivery outside the provided time frame. All items in an order must be shipped at the same time (regardless of stock status).

Customers are responsible for all taxes, tariffs and all other costs associated with the delivery and receipt of their order in their country. If you are unsure of what tariff or tax may be in your country, please contact your local postal service.

For international customers, we want to ensure your package gets to you as quick and safely as possible because of the long distance your package will travel to get to you. If our US mail system cannot verify your complete address, orders will not be shipped and refunded in full.

Method Delivery Time  Price
Canada 10-15 business days $18
Worldwide Standard 10-15 business days $25
Australia/New Zealand 10-15 business days $30
Canada Express 3-5 business days $28
Worldwide Express 3-5 business days $35
Australia/New Zealand Express 3-5 business days $40

 

Benefits of Worldwide Express

  • We recommend Worldwide Express.
  • Customers can benefit from fast delivery and use of the complementary, flexible DHL On Demand Delivery service.
  • Customers can schedule shipments for a specific time, waive signatures, pay duties and taxes ahead of time and more.
  • Typically, shipping time frames are from 3-5 business days, however, this can take longer in certain remote areas.
  • Select your country and enter your tracking number here: https://ondemand.dhl.com/

 

My package is unable to be delivered to my address. Can you please reship?

We use the shipping addresses provided us to send out packages to our brides. If an incorrect address is provided, the package is returned to sender or deemed undeliverable because of insufficient address information, additional shipping fees of $5 are required to reship your order. Please contact us for further assistance.

 

Returns & Exchanges

How do I make a return?

We feel confident that you'll love your USABride purchase, but understand that brides need to see accessories to ensure the perfect match.

In case you're not completely happy, you can make a hassle free return within 2 weeks of receiving your package for a full product refund. Returns must be received in new condition, in original packaging and postmarked by the 14th day to ensure a full product refund.

To make a return, simply include a copy of your packing slip (or a note with your name and order number) with your return and mail back to: 

USABride 
3 Broadway 
Suite 203 
Beverly, MA 01915 

All customers are responsible for the cost of return shipping. Once the package is received, your credit card will be refunded within 2-3 business days. 

 

How do I make an exchange?

We understand that after trying on one accessory, another may catch your eye instead. If you would like to exchange an item, simply make another purchase for a new item and send back the item you are looking to return with the information listed above. Once we receive your returned item, your credit card will be refunded within 2-3 business days.

 

Pricing & Billing

Do I have to pay sales tax?

If you are shipping to an address in Massachusetts, a 6.25% sales tax will be applied to your order.

Subscribe & save 10% off your next purchase!

Join our mailing list