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Retailer Help & FAQs

Retailers: your most frequently asked questions are answered here.

We're moving to Darethcolburn.com

We will be completing our rebrand of USABride to Dareth Colburn for both our wholesale and retail customers in August. If you are an existing wholesale customer, your account has been migrated to the new site. If you are a new wholesale customer, you can apply to become an authorized retailer for Dareth Colburn here.


Order Minimums

Orders must be placed at a $100 minimum.

 

Use of Images

Retailers using our images must credit “Products by Dareth Colburn” verbatim. If you use our images on social media, you must include @darethcolburndesigns in your post copy.

 

Pricing Policy

MSRPs are the lowest price at which our wholesalers can sell our products. Coupon codes and discounts are permitted on occasion. Retailers can view MSRPs on individual product pages (grayed out next to the wholesale price).

 

Coupon Codes

Coupon codes & shipping discounts promoted throughout the site are NOT valid on wholesale orders.

 

Domestic Shipping

All orders are processed within 1 business day unless noted otherwise on a product page. Shipping time frames and prices are as follows.

Timeline Price
3-5 business days $7.95
  • Shipping dates are approximate and not guaranteed.
  • Please do not count weekends and holidays. Orders placed on Friday afternoon or during the weekend will be shipped on the following Monday.

 

Express Shipping Upgrades (Domestic)

Need your accessories sooner? Domestic shipments can be upgraded to arrive within 1-2 business days.

Please add the following shipping upgrade to your cart as applicable and we can ship your items express.

Domestic Shipping Upgrade Domestic Shipping Upgrade

 

International Orders & Shipping

International orders are sent via DHL and delivered within 3-6 business days. Shipping rates vary for each order and are calculated by package weight and delivery destination.

International customers can expect to have orders processed in the following sequence:

  1. At checkout, you will be required to enter your shipping address. Your order is then sent as a "draft" to our sales team.
  2. Our sales team reviews your order, calculates exact shipping costs and sends an invoice back to you via email. 
  3. Once you pay the invoice, your order is processed and shipped within one business day.

 

Backordered & Discontinued Accessories

Typically, products are in stock and ready to ship the next business day. At times, products are on backorder and will ship at a future date. This is always noted on individual product pages below the add to cart button.

If you need assistance finding a replacement to a product on backorder or have questions about sale inventory, please call us at 866.716.9899 or email help@darethcolburn.com.

 

Returns & Exchanges

All sales are final, no returns or exchanges are permitted.

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